How COD works on ShipKartGo

COD (cash on delivery) means the courier collects the order value from the buyer at delivery, then remits that money to the merchant on the partner’s payout cycle.

ShipKartGo records COD as ledger activity: what was collected, what has been remitted, and what is still pending. Wallet and COD figures are not edited from the browser — corrections are reversal entries, not silent edits.

Why this matters

Each courier remits on a different schedule. A single ledger across partners is how merchants reconcile COD without five payout Excel files. Failed deliveries and RTOs never become collected COD.